CALA Management Limited Privacy Policy
CALA Management Limited ( "CALA" ) respects your privacy and is committed to protecting it. We provide this Privacy Policy to inform you of our policy and practices and of the choices you can make about the way your information is collected when you visit our website, www.cala.co.uk (the "Site"). Your privacy is of the utmost importance to CALA.
Any personal data collected through the Site will be treated as confidential in line with the principles of the UK data protection legislation (the Data Protection Act 1998 as amended). CALA is notified as a data controller with the UK Information Commissioner (registration number Z8604140), and should you have any queries regarding data protection please visit the UK Information Commissioner's website www.ico.gov.uk or contact us at cala.group@cala.co.uk. For the purpose of this Privacy Policy and the Site, CALA Group Companies means CALA Group Limited a company registered in Scotland with registered number SC326357 and having its registered office at Adam House, 5 Mid New Cultins, Edinburgh, EH11 4DU, any subsidiaries of that company, and any other companies in which CALA has a 50% or greater shareholding.
1. Information Collected by CALA
a) CALA collects information when you read or download information from the Site (IP Addresses and Cookies).
We will collect information generated by your visit to the web site. This may include your IP Address (an IP address is a number that is automatically assigned to your computer whenever you are surfing the Internet); the type of browser and operating system used to access the Site; the date and time you access the Site; the pages you visit; and if you visited the Site from another website, the address of that website.
b) CALA collects information when you send CALA an enquiry or email
By sending us an enquiry or email message, you may be sending us personal information such as your name, email address and telephone number .
c) CALA collects information when you register on the Site
By registering on the Site we will collect some basic details from you such as your name, address, telephone number and email address, together with non-mandatory details such as the criteria for your property search and your occupation.
2. How do we use your Information?
Generally, CALA may appoint suppliers, sub-contractors or agents in order to provide you with the service that you have requested and CALA may pass your information on to CALA Group Companies or to any of CALA's approved suppliers, sub-contractors or agents for this purpose. Examples of this service include following up on enquiries or provide further information on properties (including by phone, email, SMS, post or fax) and agents engaged to show you around properties. These third parties have access to your personal information in order to perform the functions but may not use it for any other purpose.
We may share your information with CALA Group Companies. If you ask us to, CALA will also use your details to send you information about products and services which may be of interest to you. More specifically CALA will use your personal information as follows:
a) When you read or download information from the Site (IP Addresses)
b) When you send CALA an enquiry or email
We may store this information supplied by you in order to respond to your request or otherwise reply to the subject of the enquiry or email only. Remember that email is not necessarily secure against interception. If your communication is very sensitive you might want to send it by postal mail instead.
The personal details collected from you are stored electronically and can be accessed by CALA. You are not obliged to give us any personal information in order to use the Site.
We may use your details to provide you with information on properties and/or development which may be of interest to you.
3. Security
In accordance with Data Protection Act 1998, CALA follows strict security procedures in the storage and disclosure of information that you have given us. CALA has implemented security polices, rules and technical measures to protect the personal information that we have under our control. The security measures are designed to prevent unauthorised access, improper use and disclosure, unauthorised modification and unlawful destruction or accidental loss.
4. Data Retention
If you submit your details for the purposes of enquiring about a property we will retain your details for no longer than 12 months.
5. Communications and Announcements
a) Promotional updates
CALA and other CALA Group Companies may contact users who have enquired and provide information on alternative properties in the area of interest to you.
b) Service announcements
It may be necessary for CALA to send a service announcement email to users of the Site if for example the service is temporarily suspended for maintenance. These communications will be sent to all users of the Site, but will not be promotional in nature.
6. Your Rights
a) Access to your personal data
You have the right to ask for a copy of the information held by us in our records. You also have the right to require us to correct any inaccuracies in your information. Please contact CALA at cala.group@cala.co.uk .
b) Unsubscribe
You have the right to remove your personal information from our mailing lists or can choose not to receive further information about specific properties . This can be done by following the unsubscribe option attached to every email sent from CALA to your personal email address.
7. Improvements to the Site
CALA are committed to providing the best service and information possible to you. We are therefore continually seeking ways of improving and upgrading the Site, and reserve the right to make changes to the Site and the way we process information collected from it. CALA is nevertheless committed to continue to respect the privacy and preferences of all users of this Site.
8. Changes to Privacy Policy
Any changes we make to our privacy policy in the future will be posted on this page. You should check this page regularly in order to be aware of these changes, as they may affect you.
9. Hyperlinks
In our commitment to providing the best service and information to you, CALA may provide links to third party websites. If you access those links, you will leave the Site. CALA does not control those websites or their privacy practices, which may differ from CALA's. CALA does not endorse or make any representations about third party websites. The CALA Privacy Policy does not cover the personal information that you choose to give to unrelated third parties. We encourage you to review the privacy policy of any company or other entity operating a website before submitting your personal information. Some third party companies may choose to share their personal information with CALA; that sharing is governed by the third party company's privacy policy.
CALA Management Limited Terms and
Conditions of Website Use
This page (together with the documents referred to on it) tells you the terms of use on which you may use the CALA part exchange website www.calapx.co.uk (the "Site" ), whether as a guest or a registered user.
Please read these terms of use ( "Terms" ) carefully before using the Site. By using the Site, you accept these Terms and the Privacy Policy, and agree to abide by them. If you do not agree to these Terms, you must not use the Site.
Information About Us
The Site is a website operated by CALA Management Limited ("CALA"). CALA is registered in Scotland under company number SC013655 and has its registered office at Adam House, 5 Mid New Cultins, Edinburgh, EH11 4DU. CALA's main trading address is Adam House, 5 Mid New Cultins, Edinburgh, EH11 4DU. CALA's VAT number is 356 0493 50. CALA can be contacted at cala.group@cala.co.uk. For the purpose of the Terms, the Privacy Policy and the Site, CALA Group Companies means CALA Group Limited a company registered in Scotland with registered number SC326357 and having its registered office at Adam House, 5 Mid New Cultins, Edinburgh, EH11 4DU , any subsidiaries of that company, and any other companies in which CALA has a 50% or greater shareholding.
User Obligations and Conduct
You warrant that in using the Site you shall:-
(a) use the Site only for lawful purposes, and in a manner which does not infringe the rights of, or restrict or inhibit the use of the Site by any third party;
(b) not engage in any conduct which is unlawful, or which may harass or cause distress or inconvenience to any person;
(c) not upload, post, transmit or distribute any material or information where you do not own or have the right to use the intellectual property rights, or any material which is unlawful or which is potentially harmful, threatening, abusive, libellous , defamatory, pornographic or otherwise obscene, racially or ethnically or otherwise objectionable or damaging to the reputation of CALA;
(d) not to access, interfere with, damage or disrupt any part of the Site, any equipment, systems or network used to operate the Site, or attempt to access the secure area other than by using your username and password;
(e) transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware , adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer or hardware;
(f) use current virus checking software when using the Site; and
(g) not reproduce, duplicate, copy or re-sell any part of the Site.
CALA shall have the right to disable your access of the Site at CALA's sole discretion if CALA reasonably believes you are in breach of these Terms and in particular any of the requirements set out above relating to User Obligations and Conduct.
By breaching provisions (d) and (e) above, you may commit a criminal offence under the Computer Misuse Act 1990. CALA will report any such breach to the relevant law enforcement authorities and CALA will co-operate with those authorities and disclose your identity, if known by CALA.
Trade Marks
The names and logos identifying the Site and CALA and its products and services are either (a) proprietary marks of CALA or (b) marks which CALA is licensed to use. Nothing in these Terms allows you any licence of any mark or of any other intellectual property right of CALA or any third party (subject to the provisions below relating to copyright).
Copyright
The copyright in the content of all the pages on the Site is owned by CALA Group Limited its subsidiaries and licensors (except where otherwise stated). Reproduction of part or all of the contents in any form is prohibited other than in accordance with the following permissions.
CALA authorises you to carry out the following actions, provided that you comply with the User Obligations and Conduct (as stated above):-
(a) view and display the content of the Site; and
(b) print or download to a local or network hard drive extracts from or whole pages for your personal use provided you do not delete the copyright notice "© CALA Group Limited 2008" from all such printouts and downloads.
You must not modify the paper or digital copies of any materials that you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
You are not permitted to incorporate any materials, or any part of the materials, from the Site to any other work or publication, whether in hard copy or electronic or any other form.
No part of the Site may be distributed or copied for any commercial purpose.
Reliance on Information Posted and Property Misdescriptions Act 1991 Disclaimer
Details on this Site are prepared with all due care for the convenience of intending purchasers. The information is intended as a preliminary guide only and should not be relied up as describing any of the Specified Matters referred to in Regulations made under the above Act.
This Site contains photographic illustrations. They are intended as a guide only.
Room measurements given are approximate only. Floor plans, dimensions and specifications on any particular property are correct at the date noted on the individual illustration.
Nothing contained on this Site shall constitute or form part of any contract.
For specific and up to date details relating to any individual property, you are encouraged to speak to the CALA representative or the selling agent. (For more information relating to the Property Misdescriptions Act 1991 please email cala.group@cala.co.uk).
Site Availability
CALA reserves the right to withdraw or amend the service CALA provides on the Site without notice. CALA will not be liable if for any reason the Site is unavailable at any time or for any period. CALA aims to update the Site regularly, and may change the content at any time. If the need arises, CALA may suspend access to the Site, or close it indefinitely. Any of the material on the Site may be out of date at any given time, and CALA is under no obligation to update such material.
Disclaimer
CALA WILL TAKE REASONABLE CARE IN PREPARING THE CONTENT OF THE SITE, BUT THE MATERIAL DISPLAYED ON THE SITE IS PROVIDED WITHOUT ANY GUARANTEES, CONDITIONS OR WARRANTIES AS TO ITS ACCURACY. TO THE EXTENT PERMITTED BY LAW CALA, ITS OFFICERS, EMPLOYEES, AGENTS, REPRESENTATIVES AND OTHER MEMBERS OF CALA'S GROUP OF COMPANIES AND THIRD PARTIES CONNECTED TO CALA HEREBY EXPRESSLY EXCLUDE:
(A) ALL CONDITIONS, WARRANTIES AND OTHER TERMS WHICH MIGHT OTHERWISE BE IMPLIED BY STATUTE, COMMON LAW OR THE LAW OF TORT /DELICT ; AND
(B) ANY LIABILITY FOR ANY DIRECT, INDIRECT OR CONSEQUENTIAL LOSS OR DAMAGE INCURRED BY ANY USER IN CONNECTION WITH THE SITE OR IN CONNECTION WITH THE USE, INABILITY TO USE, OR RESULTS OF THE USE OF THE SITE, ANY WEBSITES LINKED TO IT AND ANY MATERIALS POSTED ON IT, INCLUDING WITHOUT LIMITATION, ANY LIABILITY FOR LOSS OF INCOME OR REVENUE, BUSINESS PROFITS OR CONTRACTS, ANTICIPATED SAVINGS, LOSS OF DATA OR GOODWILL, WASTED MANAGEMENT OR OFFICE TIME AND FOR ANY FURTHER LOSS OR DAMAGE OF ANY KIND, HOWSOEVER ARISING AND WHETHER CAUSED BY DELICT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT OR OTHERWISE, EVEN IF FORSEEABLE .
CALA CANNOT GUARANTEE THAT THE SITE AND ANY DOCUMENTS, FILES AND INFORMATION HOSTED OR DOWNLOADED FROM THE SITE WILL BE FREE FROM VIRUSES, TROJAN HORSES, WORMS, TIME BOMBS, KEYSTROKE LOGGERS, SPYWARE AND OTHER HARMFUL PROGRAMS OR COMPUTER CODE DESIGNED TO ADVERSELY AFFECT THE OPERATION OF ANY COMPUTER SOFTWARE OR HARDWARE. CALA SHALL NOT BE LIABLE FOR ANY DAMAGE, LOSS, COST OR EXPENSE WHICH MAY BE SUFFERED BY ANY PERSON ARISING FROM ANY SUCH HARMFUL CODE OR COMPUTER CODE.
NOTHING IN THIS CLAUSE OR THESE TERMS AND CONDITIONS SHALL EXCLUDE OR LIMIT CALA'S LIABILITY FOR DEATH OR PERSONAL INJURY ARISING FROM CALA's NEGLIGENCE, NOR CALA's LIABILITY FOR FRAUDULENT MISREPRESENTATION, NOR ANY BREACH OF THE TERMS IMPLIED BY SECTION 12 OF THE SALE OF GOODS ACT 1979, NOR SECTION 2 OF THE SUPPLY OF GOODS AND SERVICES ACT 1982, NOR ANY OTHER LIABILITY WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.
YOU ACKNOWLEDGE AND ACCEPT THAT COMPUTER AND TELECOMMUNICATIONS SYSTEMS ARE NOT FAULT FREE AND MAY FROM TIME TO TIME REQUIRE PERIODS OF DOWNTIME (BEING PERIODS DURING WHICH THE SITE IS NOT AVAILABLE TO THE USER) FOR THE PURPOSES OF REPAIR, MAINTENANCE AND UPGRADING.
ACCORDINGLY, CALA DOES NOT GUARANTEE UNINTERRUPTED AVAILABILITY OF THE SITE, BUT IT SHALL MAKE REASONABLE EFFORTS TO MINIMISE ANY PERIODS DURING WHICH THE SITE IS NOT AVAILABLE.
PROPERTY PRICES AND AVAILABILITY PRESCRIBED ON THE SITE ARE PROVIDED FOR GUIDANCE ONLY AND USERS SHOULD CONTACT THEIR LOCAL CALA SALES TEAM OR THE SELLING AGENT TO CONFIRM UP TO DATE INFORMATION ON PROPERTY PRICE AND AVAILABILITY. ALL PRICES LISTED EXCLUDE STAMP DUTY AND ANY OTHER APPLICABLE TAXES UNLESS OTHERWISE SPECIFIED.
Information About the User and the Users Visits to the Site
CALA processes information about users of the Site in accordance with CALA's privacy policy. By using the Site, you consent to such processing and warrants that all data provided by you is accurate.
Hyperlinks
Where the Site contains links to other sites and resources provided by third parties, these links are provided for your information only. CALA has no control over the contents of those sites or resources, and accepts no responsibility for them or for any loss or damage that may arise from your use of them.
General
These Terms, the Privacy Policy and any other specific terms of use appearing anywhere on the Site constitute the entire agreement of the parties in relation to the use of the Site, and the Terms supersede any other agreements between the parties in this matter. If there is any conflict between these Terms and any information posted anywhere on the Site, these Terms shall prevail.
If any of these Terms should be determined to be illegal, invalid or otherwise unenforceable by reason of the laws of any state or country in which these Terms are intended to be effective, then to the extent that the term or condition is illegal, invalid or unenforceable, it shall be severed and deleted from the Terms and the remaining Terms shall survive, remain in full force and effect and continue to be binding and enforceable.
The rights of the parties under these Terms may be exercised as often as necessary. They are cumulative and not exclusive of either party's rights under the general law, and may be waived only in writing. Delay in exercising or non-exercise of any right is not a waiver of that right.
Both parties shall comply with all applicable laws in performing their obligations pursuant to these Terms.
Neither party shall be liable for any breach of these Terms to the extent that such breach arises from any act of God, war, national emergency, act of terrorism, riot, civil commotion, fire, explosion, flood, storm, epidemic, power cuts or fuel shortages.
CALA is aware that some users may suffer from disabilities which make it difficult to access and use some parts of the Site. Within the constraints of the technology used to construct the Site, CALA has made reasonable efforts to make the Site accessible to disabled users. CALA would like to receive feedback from disabled users to help identify any features which such users may find difficult to use and to allow CALA to deliver improvements to the service received by such users. If a disabled user requires advice or would like to give feedback in relation to use of the Site, he/she should contact CALA at cala.group@cala.co.uk .
Variations
CALA may revise these Terms at any time by amending this page. You are expected to check this page from time to time to take notice of any changes CALA made, as they are binding on you.
Jurisdiction and Applicable Law
The Scottish courts will have exclusive jurisdiction over any claim arising from, or related to, your access to the Site although CALA retains the right to bring proceedings against you for breach of these conditions in the your country of residence or any other relevant country. These Terms are governed by Scots law.
User's Concerns
If the User has any concerns about material which appears on the Site, please contact cala.group@cala.co.uk.
