Sarah Bishop

CALA Homes (Midlands) Ltd

How long have you worked at CALA?

I started working for CALA through an agency in August 2018 and was extremely happy to be taken on permanently in November 2018.

What does your department do?

As an Assistant Site Manager, my main roles include working with the site team to provide families with first-class CALA Homes as well as ensuring the customers are happy once they have moved in and helping out where I can. I also get involved with ordering materials, arranging/managing trades to carry out necessary programmed works or snagging issues. The most important thing is ensuring our site is run in the safest possible way and meets all health and safety standards.

What do you do on a day-to-day basis?

My day starts with a meeting between the site team where we put together a plan for the day, we do this before all trades arrive to site, once that is finished we have a walk around the site/plots to check progress, catch up with who we need to and check all personnel on site are adhering to the CALA health and safety policy. I then carry out my tasks for the day, this can be anything from meeting customers, snagging plots, programming trades or completing any paperwork required, it really does differ massively day to day (which I love).

What is your favourite thing about your job?

I would say my favourite thing about my job is watching a piece of land turn into a home, followed by customers faces when we hand over the keys, there really is nothing like it.

Why did you choose this career?

I have always loved houses, ever since being a child I have watched programmes like Grand Designs, Homes Under the Hammer and Location Location Location, so I knew I wanted to work with them. I have also grown up watching my dad be extremely hands on and build some incredible things in my family home, I used to help him with whatever I could from a young age. I initially started working as an estate agent but soon realised it was the building side to houses I wanted to be involved with.

Is there any particular advice you would give to someone looking for a career in your area of work?

Experience is key! I have worked for a few developers, initially starting as a trainee and working my way up but I truly believe the key to this role is on the job learning, it is definitely not something you can learn properly sat in a class room. Although it is crucial to keep up with all training required for the job, especially health and safety. Therefore I would suggest to take every opportunity you are offered.