CALA is the UK’s most upmarket major homebuilder, a leading developer of premium homes and sustainable communities in affluent areas of southern England and Scotland. The CALA brand is highly regarded within the industry and aspirational for many homebuyers. With a customer-led focus, we design places and build homes for purchasers who value a premium product, and we have a strong heritage in the market for detached family homes. The homes we build are characterised by exceptional design, sector-leading build quality, and work is regularly recognised in many coveted industry awards – CALA collected Silver for ‘Large Housebuilder of the Year’ at the 2017 WhatHouse? Awards, and achieved the award for ‘Customer Service Excellence’ at the Scottish Home Awards 2017.
Reporting to the Sales and Marketing Director, you will use your negotiating and influencing skills to achieve sales whilst ensuring the effective, efficient and accurate processing of sales and contracts from reservation to exchange and completion via our on site IT systems. You will have previous sales experience along with experience of delivering exceptional customer service.
Your main responsibilities include meeting customers, guiding them through the specification of the property and assisting them through the purchasing and handover process. You will be responsible for the excellent presentation of the development at all times along with providing excellent customer service throughout the buying process.
You will carry out market research and collate reports for the sales management team as well as contributing to team discussions with ideas to ensure that all sales targets are met. Awareness of the industry in general is advantageous as you will be expected to keep your knowledge of key factors up to date.
The ability to work under pressure and to tight deadlines is essential, as are excellent listening skills, adapting your communication style to suit individuals and different Medias. You will also have experience of Microsoft Office packages and be confident and capable in utilising IT systems, as effective management of the onsite database is key to the role.
Weekend working and flexibility is a requirement, as is a full driving licence with access to a vehicle. If you have the ability to work independently and as part of a team, are highly motivated and target-driven as well as meeting our essential criteria, then we would like to hear from you.
You will contribute to a strong culture which strives to achieve 100% customer satisfaction and design excellence. We are committed to investing in and developing our people, delivering business excellence and adding value for our customers. In exchange for your commitment to our fundamental values of Passion, Quality, Respect and Delivery, we offer a competitive package including commission, medical cover, professional development opportunities and more.
To apply, please click the button below and attach your CV and covering letter detailing your current or expected remuneration package. Please note if these are two separate documents you will need to attach them as a zip file. For more information you can contact the HR team by emailing email@example.com using the subject heading ‘Sales Advisor – North Ref. 4305’
*please note CVs will be reviewed on an on-going basis and if a suitable position is identified one of the team will be in touch*