Assisted Move

Expert help to sell your existing property for a smooth move. 

If you are interested in a CALA home but your own home is not yet on the market, CALA may be able to help you make your move happen with our “Assisted Move” service*.

If for example you are a downsizer, Assisted Move helps you make a smooth move to your dream CALA home but without some of the usual stresses and costs associated with selling your existing property. We’ll even contribute to your removal costs.

If you are using Help to Buy, CALA may still be able to offer Assisted Move, provided this is agreed at reservation.Senior couple moving into a new apartment.


  • Based on independent valuations, we will advise you of our listing price for your existing property. If you agree to go on at that price, our experienced staff will help manage the selected selling agents to achieve a sale in a timescale that will allow you to move into your new home.
  • We will hold the CALA home you have set your heart on for an agreed number of weeks while we help you secure a purchaser on your existing property.
  • We will pay your selling agent’s fees and home buyer report costs (where applicable) and, as an added bonus, will contribute £1,000 toward your removal fees.

Download our Assisted Move guide for more information, or ask a Sales Advisor on the development of your choice to find out if Assisted Move is available.


*Our “Assisted Move” service is only available on selected CALA homes subject to CALA’s discretion. We have the right to refuse your application for the Assisted Move service. We will only accept an Assisted Move reservation in the absence of a cash purchaser. Geographically, we will only consider an Assisted Move reservation if the sale of your existing property can be easily managed from a CALA regional office location. You agree to CALA appointing an estate agent to market and sell your existing property. Whilst we will consult with you, the terms of that appointment (including the choice of agent and the list price) will be at CALA’s discretion. You agree to allow the appointed agent to market your home and arrange viewings by appointment, at reasonable times. You agree not to instruct another agent during the period that your Assisted Move reservation is active and, if you have an existing contract with an agent, you agree you will dis-instruct that agent. CALA will not be liable for any related cancellation fees.

The buyer of your existing property must be able to exchange within a period of 28 days from the date their offer is accepted. If no acceptable offer is received within the temporary reservation period, we reserve the right to re-market our available plot. The Assisted Move service cannot be used with any other incentives or purchase services unless we specifically agree at the time of reservation. Agent fees, home report costs (where applicable) and the contribution to removal fees will be payable on legal completion of your new CALA home provided the sale of your existing property is achieved through the agent agreed by CALA and within the agreed timescales.