Your feedback is critical to ensuring that we continue to provide you with the best possible service. We ask every CALA homeowner to rate our performance and comment on various aspects of our service through independent researchers In-house Research, and in 2018 we were awarded '5 stars' for customers' willingness to recommend us to a friend.
Whatever style of CALA home you choose, and wherever it may be, we will ensure that you receive our industry-leading standard of personal attention at all times - before, during and after purchase.
As the home of award-winning living, CALA is strongly customer-orientated in our approach at every level. CALA's high standards of design, build quality and customer service are regularly recognised in coveted industry awards.
In 2017, CALA won the 'Customer Service Excellence' Award at the Scottish Home Awards for the second consecutive year, was awarded nine NHBC 'Pride in the Job - Quality' awards in the same year, and was crowned Silver for ‘Best Large Housebuilder’ at the What House? Awards.