Why Trust Matters When Choosing Your New Home
When you’re choosing a new home, trust matters. It shapes how you feel during your buying journey, how confident you are in your decision and how supported you feel long after you’ve moved in. That’s why we’re proud to have been awarded the prestigious 5 Star rating from the Home Builders Federation (HBF) for the ninth-year running.
This highly respected rating comes directly from the people who live in our homes. In the HBF’s annual survey, over 96% of Cala homeowners said they would recommend us to their family and friends - a reflection of the care, service and attention to detail we’re committed to delivering.
A Trusted Benchmark for New Build Quality
The HBF survey is one of the largest and most comprehensive surveys of its kind in the UK. With thousands of homebuyers taking part every year, it provides a reliable benchmark for quality and customer satisfaction. Achieving 5 stars once is a significant milestone - receiving it for nine consecutive years shows the consistency and commitment homeowners can rely on when choosing Cala.
Outstanding Service Backed by Real Reviews
Our customers’ experience doesn’t stop at handover. With a 4.7 Trustpilot rating, thousands of homeowners have shared their positive experiences of moving with us - praising our thoughtful homes, our supportive teams and our smooth, transparent buying process.
Looking to Move Soon? We Can Help
If you’re hoping to move quickly, we have a range of Cala homes Ready for You to move into in as little as 4 to 6 weeks. It’s ideal for buyers relocating, upsizing, downsizing or simply ready for a fresh start without the wait.
Stuck in a Chain or Struggling to Sell? Our PX Service Could Unlock Your Move
A broken chain can be one of the biggest barriers to buying a new home. With Cala’s Part Exchange service, we could buy your existing property, giving you the certainty of a guaranteed buyer and a smoother, chain free move.
You could avoid the stress of viewings, negotiations and delays, and move into your new Cala home sooner.
Experience a 5 Star Home Built on Trust
Buying a home is a big moment, and feeling supported, informed and confident makes all the difference. With nine years of 5 Star customer satisfaction and thousands of positive reviews, Cala continues to set high standards for service and quality in the homebuilding industry.
If you’d like to learn more about our homes, our customer service or how we can help unlock your next move, let’s talk.
