Customer Service

Our whole philosophy is built on putting our customers at the heart of everything we do and all areas of our business are focused on consistently delivering the best experience for our colleagues, business partners and most importantly the customers buying our homes. Cala is recognised throughout our industry and beyond, consistently delivering 5-star rated homes of the highest standards, supported by exceptional customer service.

At the forefront of delivering the best customer experience is our customer service team. They play an important role in ensuring that the customer journey is smooth and stress-free from move-in day, being the main contact for any queries. Our teams work with contractors and suppliers to resolve any issues raised as soon as possible.

Customer Service Roles

• Head of Customer Service
• Customer Service Manager
• Assistant Customer Service Manager
• Senior Customer Service Coordinator
• Customer Service Coordinator
• Customer Service Operative

What rewards and benefits does Cala offer?

If you like the look of housebuilding, wait until you see our benefits.

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CALA Homes