Recognised industry-wide for our award-winning 5-star status, from first call to handing over the keys and beyond, benefit from a customer service that’s second to none.
See what some of our recent buyers from our Murtle Den Park development had to say about our service, our homes, and the high specification.
Long-time Aberdeen resident Nicola Reid had plans to upsize from her self-contained two-bedroom apartment to a larger house with more space. Nicola quickly arranged a viewing of The Arisaig three-bedroom home in Milltimber, where she instantly fell in love with the house style, surroundings, and Cala service.
Having grown up in Peterculter, she was familiar with the local area, so when a close friend read online about local development Murtle Den Park at Oldfold Village by Cala, she immediately shared it with Nicola, knowing it was exactly what she was looking for.
From some purchasers at Murtle Den Park
"They're a reputable builder. They're finished to a very good standard. We've had really good customer service throughout the whole purchase process, which was really good. It wasn't just during but after that as well. The aftersales and site manager are really helpful whenever we need anything."
"From the moment I made my purchase, their exceptional support and dedication to fulfilling customer needs have truly impressed me. Not only have I encountered no issues to complain about, but the level of assistance and attention I've received has been nothing short of outstanding. Cala Homes goes above and beyond to ensure that their customers are well taken care of, providing an unparalleled level of support that is often hard to come by in today's market."
"We chose our house off plan. Throughout our journey were looked after by Jo who was amazing she kept us up to date with progress, she also helped when we choose kitchen, tiles etc, made the process easy and enjoyable. We have settled into our beautiful Cala home we couldn’t be happier with the service from Jo and Fin who are a credit to Cala."
"They were reliable and transparent. They provided a high quality build with energy efficiency for the right price. They have excellent customer service, they pick up my calls, and they always reply to my emails."
"Jo, from the sales team, met us on the day we moved in and showed us the gifts we were given by the developer, which we appreciated. There were lots of samples and kitchen equipment in the welcome pack which was brilliant."
"Rob, the site manager and his workforce Finn and Kenny, provided brilliant service. They would come to the door and ask if there were any problems they could help with. They took away the used cardboard boxes. "
A Cala sales representative will be in touch soon to discuss your enquiry.
