Our team go the extra mile
"Everyone has been amazing. They were really helpful, everyone is friendly, and they were always willing to help."
Please note our customer reception entrance is now accessed via Grafton Road. If you have any issues or require directions please contact us.
Please note our customer reception entrance is now accessed via Grafton Road. If you have any issues or require directions please contact us.
5 star rated by our customers, from first call to handing over the keys and beyond, benefit from a customer service that’s second to none see what some of our recent buyers from our Kingsmere development have to say...
"Michael has been very helpful and there was a lady in the office that was helpful too. I remember us going in and being very satisfied with their way of dealing with customers. I've heard some stories from friends that have bought elsewhere and I've had more support than them. They've had to wait weeks for their snagging items to be fixed, I'm not having that difficulty and they're reassuring me by saying that things are getting fixed. I hardly get spare time to worry about these things because of my job and it's the last thing I have to worry about. I'm relieved and happy with the purchase."
"Everyone has been amazing. They were really helpful, everyone is friendly, and they were always willing to help."
"We like the design and layout of the homes. They have storage and big rooms, it is a small thing, but those minor details make a huge difference and they do that very well compared to other developers"
"They have a good standard build and a good standard high specification."
The skill, care and attention shown by our on-site staff is also vital in leading customer service. You're in safe hands at Kingsmere, Bicester our Project Manager Scott and team here were awarded a Seal of Excellence at the NHBC 'Pride in the Job' Awards.
Cala is rated five-star for customer satisfaction by independent industry body, the Home Builders Federation (HBF). We have a longstanding reputation as an award-winning housebuilder, but the HBF’s five-star accolade is particularly meaningful as it is the result of positive feedback from the people that buy and live in our homes.
A Cala sales representative will be in touch soon to discuss your enquiry.